Adventure Dalmatia uses
WSPay for online payments.
WSPay is a secure online payment system, real-time payment, credit and debit card and other payment methods. The WSPay ensure for both ustomer and the merchant secure enrollment and transfer of the card data that is subject to the PCI DSS certificate that WSPay has. WSPay uses 256-bit encryption SSL certificate and TLS 1.2 cryptographic protocol as the highest level of data protection and data protection.
Statement on protection and collection of personal data and their use
Adventure Dalmatia is obliged to provide personal data protection to the buyer by collecting only the essential, basic information about the buyers / users required to fulfill our obligations; Informing buyers about how to use the collected data regularly gives customers the choice of using their data, including the ability to decide whether or not to delete their name from the list used for marketing campaigns. All customer information is strictly kept and is only available to employees who are required to do this job. All employees of Adventure Dalmatia and their business partners are responsible for respecting the privacy principles.
Input and transfer of personal data
The entry and transfer of personal data and credit card numbers are protected by the highest security standards that provide the WSPay online credit card authorization system in accordance with card and card brand requirements and PCI DSS standards. Authorization and credit card payments work with WSPay for real-time authorization and billing.
Complaints
Shall you feel unsatisfied with any service Agency has provided, please notify your 7×24 hours available travel advisor or Adventure Dalmatia Customer care service to avoid the potential for similar problems happening again during your tour e-mail info@adventuredalmatia.com.
In the event of a complaint or claim for compensation, you must inform us by email (info@adventuredalmatia.com) or regular mail (Matije Gupca 26, 21000 Split) in writing within 8 days from the end of your tour. Relevant receipts and substantiating evidence must be attached to the letter of claim. Agency will not be liable for any claims made later than 8 days after the completion of your tour.